Have Parts for the Maintenance of Rolling Stock

The availability of parts is key to ensuring daily maintenance and ensuring the transport plan. To deliver the expected performance, purchasing departments, engineering, industrial workshops and logistics work closely together. MASTERIS supports its customers by offering them the various services provided by these departments.

We accompanied them

The Basic Contract

Have Parts for the Maintenance of Rolling Stock

In a context of increasing pressure on the availability of rolling stock, strong constraints, reinforced regulatory requirements and rapid technological change, spare parts management is becoming a major challenge for railway players.

Ensuring effective and continuous maintenance involves much more than the simple supply of parts: it is a question of guaranteeing the right reference, at the right time, under the right technical conditions, while controlling costs and deadlines.

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Buying parts

Our purchasing teams have an extremely wide range of suppliers. They are able to buy all types of parts, organized by families, and to negotiate competitive prices in view of the large volumes managed by the SNCF group. Our quality department ensures regular quality checks at our suppliers as well as at the reception.

Parts engineering

Our engineers carry out various missions throughout the life cycle of a part or subsystem:

Drafting technical specifications as required

Verification of the expected performance (calculations, tests)

Expertise in the event of a faulty part

Definition and Optimization of Parts Revision Frames

Management of sustainability, treatment of obsolescence

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Revision and repair of parts

10 industrial technicians, spread across France, ensure the daily repair and maintenance of PRMs — Repairable Equipment Parts. Each industrial technician specializes in several types of PRM, generally from the same family: braking units, power electronics, bogies, compressors, transformers, air conditioning units, batteries, axles, axles, electronic cards, electric or diesel motors, etc.

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Logistics and parts distribution

Our logistics center connects on another internationally renowned Group company — Geodis — to ship all parts to the workshops within 24 to 48 hours (depending on the destination).

We offer our customers various services to ensure increased availability of PRMs; for example, the management of shared stocks between customers with SMRs of the same reference.

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Your single point of contact

MASTERIS relies on the resources of SNCF Voyageurs and its network of partners

With MASTERIS, you benefit from a single interlocutor capable of mobilizing all the expertise, services and resources of the SNCF group as well as a national and international network of other partners, to offer complete, efficient solutions adapted to your needs.

Hardware engineering at SNCF is

2,200 experts spread over 17 centers across France
182 experts from the Synapse network (network of SNCF scientific and technical experts)
15 patents filed on average per year

In France, the SNCF group counts on:

10 technical center
5 engineering clusters

In Dakar, we are far from major European rail networks, so in the event of incidents it is important to be able to react quickly and independently. This is why it was important to improve the skills of the teams in lifting our Coradia machines and our work trains. MASTERIS was able to respond quickly and effectively to our expectations.

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Anonymous

SETER Technical Manager

Within Hexafret, regulatory monitoring already exists on which ECE relies. However, it proved necessary to complete this monitoring in order to cover all the countries in which Hexafret operates, in particular Germany, Spain and Italy. Hexafret therefore turned to MASTERIS in 2024 to provide this service.

After a first year of collaboration, Hexafret satisfied with both the content and the contractual relationship, extended the regulatory monitoring contract in 2025. We appreciate its synthetic side.

Michel Lafont

Maintenance Management System Manager