Afin de vous proposer des services susceptibles de vous intéresser, de connaître nos activités et actualités, le service  Marketing et Communication de Masteris collecte et conserve des informations vous concernant. La base légale du traitement est l’intérêt légitime conformément au Règlement européen sur la protection des données. Les informations collectées sont conservées pendant trois ans à compter de leur collecte ou du dernier contact entre nos deux sociétés et sont accessibles uniquement par le service Marketing et Communication et les membres des Business Unit de Masteris concernés. Vous disposez d’un droit d’accès, de rectification, de suppression et de portabilité des informations qui vous concernent ainsi que d’un droit d’opposition et de limitation du traitement que vous pouvez exercer en écrivant à DPO_MASTERIS@masteris.com. Si vous estimez, après nous avoir contactés, que vos droits ne sont pas respectés, vous pouvez adresser une réclamation en ligne à la CNIL ou par voie postale. Pour en savoir plus, veuillez consulter notre politique de confidentialité sur le site de Masteris.

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Five areas of expertise in maintenance and engineering

Locomotive Maintenance

Dependable availability of your rolling stock

Integration

Supervision, engineering, planning and completion: these four key competencies of the ECM (Entity in Charge of Maintenance) are united within MASTERIS to ensure seamless maintenance.

Flexibility

Whatever your need, MASTERIS offers you a made-to-measure solution adapted to your operating conditions and the size of your rolling stock fleet.This proposal relies on or own network of workshops and qualified partners in Europe, with the support of mobile teams that take action as needed.

Responsiveness

Our fleet technical supervision department, which schedules your maintenance operations, is available on-call 24 hours a day, 7 days a week.

LOCOMOTIVE MAINTENANCE KEY FIGURES
+1800

On-site operations in Europe

+50%

Of hotline calls are resolved over the phone

+20

Certified workshops in Europe

Heavy Maintenance

Experience that makes the difference

High Expectations

You need to minimise the length of time your rolling stock isn’t rolling and make sure travellers experience the optimal performance of trains and their equipment. Thanks to the maintenance experience we’ve acquired on numerous machines, we can guarantee our clients the best possible conditions for their fleet in terms of comfort, reliability and safety.

À la carte service

Given your specific operating constraints, we complete work for both one-off and regular needs as well as preventive and corrective maintenance operations. You thereby benefit from made-to-measure solutions that adapt to your requirements and your budget.

Continuous improvement

In addition to our experience, from urban stock to high-speed rail, we are supported by our engineering teams and the latest technological innovations in order to improve the safety, reliability and availability of your rolling stock.

HEAVY MAINTENANCE KEY FIGURES
20

Maintenance technicentres in France

70

Maintenance sites

24/7

Maintenance

REnovationS & Upgrades

Make your rolling stock young again

Expertise

From simple repairs to overhauls, MASTERIS takes care of all types of rolling stock: locomotive, tramway, underground, self-propelled and more. Our promise: make you benefit from feedback and the best savoir-faire.

Optimisation

We prolong the lifespan of your assets by integrating the latest advances in technology and new features. MASTERIS’s expertise means only parts that need replacing will be replaced and you won’t have to compromise on your performance, safety and reliability objectives.

Client vision

MASTERIS means a contractual obligation to costs and deadlines with no surprises, thanks to our pre-production studies. We take a proactive approach and put all our effort into finding solutions that are compatible with your operating constraints.

RENOVATION AND UPGRADEs KEY FIGURES
10

Industrial technicentres in France

+25

Urban stock

+10

Heavy-duty railway stock

Railway SPARE PARTS

A network of partners at your service

Network

For maintenance on braking or on-board signalling equipment, axles and more, MASTERIS as the solutions for your rolling stock with access to more than 3000 suppliers.This guarantees not only choice but also availability and, above all, lower costs and significant time savings when you need to procure spare parts.

Availability

Whatever your needs, MASTERIS will work with you to find the answer that best suits your needs, including the logistics. And if it’s an emergency, you can also count on us to find a way to get you up and running.

Compliance

By procuring your spare parts from MASTERIS you guarantee the long-term operability of your assets. We implement a wide range of actions and tools for your reassurance: French and European supplier approval, quality control, traceability, compliance certificates and more.

Railway SPARE PARTS KEY FIGURES
+3000

suppliers

+500

axles serviced each year

+1000

braking equipment

railway engineering & consulting

Solutions for your technical challenges

Skill

Integrating a new feature, improving a piece of equipment, designing or adjusting your maintenance plan, replacing or expanding your fleet, training your teams: MASTERIS guides you through change and anticipates your needs thanks to state-of-the-art engineering, whatever the railway speciality.

Innovation

With MASTERIS, you have access to nearly 90 railway specialities to continuously improve rolling stock performance. We’re in tune with the (new) needs of operators to redesign uses and suggest new concepts for tomorrow’s trains.

Support

From identifying needs to providing services, our teams play the ace up their sleeve—location, location, location! Every project is laid out in a clear framework and we make our often complex services as straightforward as possible.

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RAILWAY ENGINEERING & CONSULTING KEY FIGURES
€10M

Turnover

90

Railway specialities

+50

Clients place their trust in us

Masteris' Marketing and Communication department collects and processs your personal data in order to offer you services that may be of interest to you and to know more about our activities and news. The legal basis for the processing is the legitimate interest in accordance with the EU General Data Protection Regulation. The information collected shall be kept for three years from the time of its collection or from the last contact between our two companies and is only communicated to the Marketing and Communication department and the employees of Masteris’ Business Unit involved. You have a right to access, rectify and delete your personal data as well as a right to data portability, to opposition or restriction of processing. You can exercise such rights by writing to DPO_MASTERIS@masteris.com. If you are not satisfied with your exchanges with Masteris, you have the possibility to file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority in charge of compliance with personal data obligations in France. For more information, please consult our Personal data protection policy on the Masteris website.

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